ClearFlow connects you to a licensed, IICRC-certified restoration crew serving Cleveland and Cuyahoga County. We don't perform the repair work ourselves; we get you to the crew that does, fast.
Call (419) 588-0112 NowWater removal and drying after winter pipe bursts.
Pump-out, dehumidification, and structural drying.
Category 3 water cleanup with proper containment and sanitizing.
Moisture mapping and industrial drying equipment to prevent secondary mold damage.
Connects you to certified mold remediation specialists if needed.
Call (419) 588-0112, day or night
You're routed to a certified crew serving your part of Cleveland
The crew coordinates arrival with you directly
Crew documents the damage and works with your insurer
Cleveland's winters are shaped by Lake Erie, with lake-effect snow and hard freezes that put pipes in exterior walls, crawl spaces, and unheated spaces at real risk. Neighborhoods like Ohio City and Tremont have many homes that are more than a century old, often with plumbing that runs along poorly insulated walls.
The damage typically happens in two steps: the pipe freezes during the coldest night, then splits and leaks when it thaws. By the time the water is noticed, it may have spread across a floor and down into the basement. Frozen pipe damage is usually covered, as long as the home was reasonably heated.
Frozen and burst pipe damage is usually covered by a standard homeowners policy, but many policies exclude it if the home wasn't reasonably heated, or if it was vacant and the water wasn't shut off. See our guides on frozen pipe coverage in Ohio and what to do when a pipe bursts.
The EPA advises drying water-damaged materials within 24 to 48 hours to prevent mold growth. Water that sits overnight spreads further into drywall and under flooring, and clean water left standing can become contaminated. That's the main reason a call tonight is often cheaper than a call tomorrow afternoon. See when to call for emergency service vs. wait until morning.
Stay out of standing water near outlets, cords, or appliances. Shut off power to the area only if you can reach the panel without stepping in water.
Close the fixture's shut-off or the main water valve. For a sewer backup, stop running water and flushing toilets.
Photograph and video the damage before moving anything. Insurers rely on these first images.
Move electronics, papers, rugs, and furniture to a dry area, and keep receipts for anything you buy.
No. ClearFlow is a 24/7 referral and dispatch line that connects homeowners in Cleveland and Cuyahoga County with independent, licensed, IICRC-certified restoration crews. The crew you're connected with performs the actual work, and you pay them directly.
Arrival time depends on where you are in the Cleveland area and which crews are available at that hour. When you call, you're connected to a crew serving your area, and they coordinate arrival with you directly, so ask them for a time on the call.
Shut off the main water valve right away, turn off power to the affected area if you can safely reach the panel, and photograph the damage. Then get water removal started, because water from a burst pipe spreads through floors and walls quickly.
Usually, yes, if the home was reasonably heated. Many policies exclude freeze damage when a home was left unheated or vacant without the water shut off. Check your policy's wording before a winter trip.
No. There's no fee added for using the dispatch line. You pay the restoration crew for the work they perform, the same as if you had found and called them yourself.
Call now, day or night. We'll connect you to a certified crew serving Cleveland and Cuyahoga County.
Call (419) 588-0112