ClearFlow connects you to a licensed, IICRC-certified restoration crew serving Akron and Summit County. We don't perform the repair work ourselves; we get you to the crew that does, fast.
Call (419) 588-0112 NowPump-out and drying when spring storms overwhelm or knock out a sump pump.
Water shutoff, extraction, and drying after a pipe failure.
Category 3 water cleanup with proper containment and sanitizing.
Moisture mapping and industrial drying equipment to prevent secondary mold damage.
Connects you to certified mold remediation specialists if needed.
Soot and smoke cleanup, deodorizing, and drying for the water left after firefighting.
Call (419) 588-0112, day or night
You're routed to a certified crew serving your part of Akron
The crew coordinates arrival with you directly
Crew documents the damage and works with your insurer
Akron sits along the Cuyahoga and Little Cuyahoga rivers, on hilly ground where rainwater moves fast and collects around foundations. Many basements here depend on a sump pump to keep groundwater out, and spring storms test them hardest.
The failure that catches people off guard is the storm that knocks out power at the same moment the pump is needed most. Without a battery backup, the basement can fill overnight. Water that comes in this way is usually groundwater, which insurers often treat differently from a burst pipe, so check how your policy handles it before you assume it's covered.
Sump pump overflow and water backup are usually excluded from a standard homeowners policy unless you added a water backup endorsement, which often has a lower limit of its own. Water that comes in from outside, like surface flooding, needs flood insurance. See our guide on sump pump failure coverage.
Akron has many older, multi-story homes and two-family houses, and in those buildings the water used to put out a fire often does as much damage as the fire itself. Water from an upstairs fire runs through floors, ceilings, and wall cavities into the rooms below, and it can soak insulation and drywall that never burned.
That's why fire restoration and water restoration usually happen together here: crews extract and dry the structure while they assess soot, since wet soot is much harder to remove and wet materials start to break down within days.
Fire damage is generally covered by a standard homeowners policy, including smoke damage and the water used to put the fire out, though limits and exclusions vary. Our guide on how fire damage restoration works covers the process, soot types, and costs, and what to do after a house fire covers the first hours.
The EPA advises drying water-damaged materials within 24 to 48 hours to prevent mold growth. Water that sits overnight spreads further into drywall and under flooring, and clean water left standing can become contaminated. That's the main reason a call tonight is often cheaper than a call tomorrow afternoon. See when to call for emergency service vs. wait until morning.
Stay out of standing water near outlets, cords, or appliances. Shut off power to the area only if you can reach the panel without stepping in water.
Close the fixture's shut-off or the main water valve. For a sewer backup, stop running water and flushing toilets.
Photograph and video the damage before moving anything. Insurers rely on these first images.
Move electronics, papers, rugs, and furniture to a dry area, and keep receipts for anything you buy.
No. ClearFlow is a 24/7 referral and dispatch line that connects homeowners in Akron and Summit County with independent, licensed, IICRC-certified restoration crews. The crew you're connected with performs the actual work, and you pay them directly.
Arrival time depends on where you are in the Akron area and which crews are available at that hour. When you call, you're connected to a crew serving your area, and they coordinate arrival with you directly, so ask them for a time on the call.
Stay out of the water if anything electrical is near it, photograph the damage, and move belongings to a dry area. If you can safely restore power to the pump, do it. Then get extraction started quickly, since finished basements soak up water fast.
Usually only if your policy has a water backup or sump pump overflow endorsement, which often has its own limit. A standard homeowners policy typically excludes it. Check your declarations page.
No. There's no fee added for using the dispatch line. You pay the restoration crew for the work they perform, the same as if you had found and called them yourself.
Yes. The same 24/7 line handles fire and smoke damage as well as water damage. It connects homeowners in Akron and Summit County with independent, licensed, IICRC-certified crews that clean soot and smoke and deal with the water left after firefighting. The crew performs the work and you pay them directly.
Call now, day or night. We'll connect you to a certified crew serving Akron and Summit County.
Call (419) 588-0112