ClearFlow connects you to a licensed, IICRC-certified restoration crew serving Delaware and Delaware County. We don't perform the repair work ourselves; we get you to the crew that does, fast.
Call (419) 588-0112 NowResponse for river and storm water entering basements and lower floors.
Water shutoff, extraction, and drying after a pipe failure.
Category 3 water cleanup with proper containment and sanitizing.
Moisture mapping and industrial drying equipment to prevent secondary mold damage.
Connects you to certified mold remediation specialists if needed.
Soot and smoke cleanup, deodorizing, and drying for the water left after firefighting.
Call (419) 588-0112, day or night
You're routed to a certified crew serving your part of Delaware
The crew coordinates arrival with you directly
Crew documents the damage and works with your insurer
The Olentangy River runs through the city of Delaware, and neighborhoods on lower ground near the river can take on water during heavy spring rain. Delaware is the county seat and a college town, home to Ohio Wesleyan University, with many older homes near downtown whose stone and brick foundations were never designed to keep water out.
Delaware County is also one of the fastest-growing areas in Ohio, so the city's edges are full of newer homes with finished basements and sump pumps. Older foundation seepage and newer sump failures look similar on day one, but insurers treat outside water very differently from a failure inside the home.
River water, surface flooding, and groundwater seeping through a foundation are generally excluded from standard homeowners policies. Flood insurance through the National Flood Insurance Program is separate and usually has a 30-day waiting period before it takes effect. A pipe that bursts inside is a different story and is usually covered. See our guides on flooded basement coverage and storm damage coverage in Ohio.
Delaware has many older homes near downtown and a large number of rentals around Ohio Wesleyan University. Older wiring, space heaters in cold months, and cooking fires in crowded rentals are all common starting points, and in a multi-unit building the smoke and firefighting water rarely stay in one apartment.
If you're a landlord, document the damage to each unit and common area separately. If you're a tenant, your own renters policy is what covers your belongings, so keep your own photos and list.
Fire damage is generally covered by a standard homeowners policy, including smoke damage and the water used to put the fire out, though limits and exclusions vary. Our guide on how fire damage restoration works covers the process, soot types, and costs, and what to do after a house fire covers the first hours.
The EPA advises drying water-damaged materials within 24 to 48 hours to prevent mold growth. Water that sits overnight spreads further into drywall and under flooring, and clean water left standing can become contaminated. That's the main reason a call tonight is often cheaper than a call tomorrow afternoon. See when to call for emergency service vs. wait until morning.
Stay out of standing water near outlets, cords, or appliances. Shut off power to the area only if you can reach the panel without stepping in water.
Close the fixture's shut-off or the main water valve. For a sewer backup, stop running water and flushing toilets.
Photograph and video the damage before moving anything. Insurers rely on these first images.
Move electronics, papers, rugs, and furniture to a dry area, and keep receipts for anything you buy.
No. ClearFlow is a 24/7 referral and dispatch line that connects homeowners in Delaware and Delaware County with independent, licensed, IICRC-certified restoration crews. The crew you're connected with performs the actual work, and you pay them directly.
Arrival time depends on where you are in the Delaware area and which crews are available at that hour. When you call, you're connected to a crew serving your area, and they coordinate arrival with you directly, so ask them for a time on the call.
Stay out of the water if anything electrical is near it, photograph everything, and move belongings to a dry area. Floodwater from outside is treated as contaminated, so porous materials it soaked usually need to be removed, not just dried.
Generally no. River water, surface flooding, and groundwater are excluded from standard homeowners policies. You need a separate flood policy, usually through the National Flood Insurance Program, which typically has a 30-day waiting period.
No. There's no fee added for using the dispatch line. You pay the restoration crew for the work they perform, the same as if you had found and called them yourself.
Yes. The same 24/7 line handles fire and smoke damage as well as water damage. It connects homeowners in Delaware and Delaware County with independent, licensed, IICRC-certified crews that clean soot and smoke and deal with the water left after firefighting. The crew performs the work and you pay them directly.
Call now, day or night. We'll connect you to a certified crew serving Delaware and Delaware County.
Call (419) 588-0112