ClearFlow connects you to a licensed, IICRC-certified restoration crew serving Westerville and Franklin and Delaware Counties. We don't perform the repair work ourselves; we get you to the crew that does, fast.
Call (419) 588-0112 NowPump-out, extraction, dehumidification, and structural drying.
Water shutoff, extraction, and drying after a pipe failure.
Category 3 water cleanup with proper containment and sanitizing.
Moisture mapping and industrial drying equipment to prevent secondary mold damage.
Connects you to certified mold remediation specialists if needed.
Soot and smoke cleanup, deodorizing, and drying for the water left after firefighting.
Call (419) 588-0112, day or night
You're routed to a certified crew serving your part of Westerville
The crew coordinates arrival with you directly
Crew documents the damage and works with your insurer
Alum Creek runs north to south through Westerville, and heavy storms can raise it quickly and saturate the ground in neighborhoods on either side. The city sits on the line between Franklin and Delaware counties and has everything from older homes near Uptown and Otterbein University to newer subdivisions on its edges.
That mix means two common problems. In older homes, water tends to find its way through aging foundation walls and old drain lines. In newer homes, finished basements protected by a sump pump flood fast when the pump fails. Either way, the source of the water decides how insurance treats it.
Water that comes in from outside, like surface water through a window well or foundation, is usually excluded from a standard homeowners policy and needs flood insurance. A sewer or drain backup usually needs a water backup endorsement. A burst pipe inside is usually covered. See our guide on flooded basement coverage in Ohio.
Westerville mixes older homes near Uptown, often with original wiring, chimneys, and fireplaces, with newer subdivisions built with modern materials and open layouts. Each has its own fire pattern: electrical and chimney fires in older houses, and fast-moving smoke through open floor plans in newer ones.
After a fire in an older home, plaster walls and original woodwork need careful cleaning, since aggressive methods can damage them. In newer homes, the bigger question is usually how far smoke traveled through the ductwork.
Fire damage is generally covered by a standard homeowners policy, including smoke damage and the water used to put the fire out, though limits and exclusions vary. Our guide on how fire damage restoration works covers the process, soot types, and costs, and what to do after a house fire covers the first hours.
The EPA advises drying water-damaged materials within 24 to 48 hours to prevent mold growth. Water that sits overnight spreads further into drywall and under flooring, and clean water left standing can become contaminated. That's the main reason a call tonight is often cheaper than a call tomorrow afternoon. See when to call for emergency service vs. wait until morning.
Stay out of standing water near outlets, cords, or appliances. Shut off power to the area only if you can reach the panel without stepping in water.
Close the fixture's shut-off or the main water valve. For a sewer backup, stop running water and flushing toilets.
Photograph and video the damage before moving anything. Insurers rely on these first images.
Move electronics, papers, rugs, and furniture to a dry area, and keep receipts for anything you buy.
No. ClearFlow is a 24/7 referral and dispatch line that connects homeowners in Westerville and Franklin and Delaware Counties with independent, licensed, IICRC-certified restoration crews. The crew you're connected with performs the actual work, and you pay them directly.
Arrival time depends on where you are in the Westerville area and which crews are available at that hour. When you call, you're connected to a crew serving your area, and they coordinate arrival with you directly, so ask them for a time on the call.
Stay out of the water if outlets or appliances are near it, stop the source if you can, and photograph everything. Move belongings to a dry area, then get extraction started. Finished basements soak up water fast.
It depends on where the water came from. A burst pipe inside is usually covered. Surface water and groundwater usually need flood insurance, and sewer or drain backups usually need a water backup endorsement.
No. There's no fee added for using the dispatch line. You pay the restoration crew for the work they perform, the same as if you had found and called them yourself.
Yes. The same 24/7 line handles fire and smoke damage as well as water damage. It connects homeowners in Westerville and Franklin and Delaware Counties with independent, licensed, IICRC-certified crews that clean soot and smoke and deal with the water left after firefighting. The crew performs the work and you pay them directly.
Call now, day or night. We'll connect you to a certified crew serving Westerville and Franklin and Delaware Counties.
Call (419) 588-0112